Refund & Return Policy

At Naptouch, we’re dedicated to enhancing your experience with premium, natural products. If you are not fully satisfied with your purchase, our 60-day money-back guarantee ensures a risk-free experience.

Cancellation Policy

For any changes or cancellations, please reach out within 24 hours of placing your order. After this period, your order will be in processing, and we may not be able to modify it. If a cancellation request is made within the 24-hour window, we will process your refund within 7 business days.

60-Day Money-Back Guarantee

We are confident that our products will deliver the results you're looking for. That’s why we encourage a 14-day trial period to fully experience the benefits. If you’re still not satisfied within 60 days, you may return the item under our money-back guarantee. Please note, shipping fees (if applicable) are non-refundable.

To begin a return, simply fill out the form on our Contact Us page, including your Order Number or the Name and Email Address used for purchase. Our support team will guide you through the return process to ensure a smooth experience.

Damaged Items

We take extra care in packaging to prevent damage. Items are considered damaged if they are defective or physically broken. Minor dents or scuffs on packaging that do not affect the product’s condition are not classified as damage.

If your item is damaged, please contact us immediately via our Contact Us page. We will assist in resolving the issue and ensure that you are satisfied with your experience.